Question

Ajutați-mă va rog frumos ​

Answer 1

-Good morning Miss/Mister.

-Good morning m'am/ mister! How can I help you?

-I wanted to inform you that I bought a (example: Iphone 11 Pro) and when I received it, it was broken

-I'm very sorry to hear that, would you like us to get you another one or return your money?

-I would like my money back

- Ok, you will receive your money into your bank account soon!

-Thank you, have a nice day!

-You're wellcome!