Question

Cine poate sa faca un eseu in limba engleza cu tema mecanic auto

Answer 1

This automotive service technician sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Automotive Service Technician Job Responsibilities:

Maintains vehicles by cleaning and servicing them; driving vehicles to locations.

 

Automotive Service Technician Job Duties:Organizes work by reviewing daily requirements; checking and gathering supplies.Completes vehicle service requirements by washing windows, lubricating, changing filters, tires, and belts, keeping coolant, window cleaner, and tire air up to level, etc.Keeps vehicles presentable by washing and polishing exterior; vacuuming and polishing interior, removing waste.Stores and retrieves vehicles by driving and parking vehicles.Secures vehicles by locking doors, windows, and trunks; observing and reporting suspicious persons and incidents.Maintains safe environment by watching out for pedestrian traffic; following standards and procedures; complying with traffic and driving regulations.Updates job knowledge by participating in educational opportunities; reading service publications.Accomplishes maintenance and organization mission by completing related results as needed.Automotive Service Technician Skills and Qualifications:

Equipment Maintenance, Lifting, Decision Making, Problem Solving, Reporting Research Results, Self-Motivated, Judgment, Results Driven, Quality Focus, Productivity, Safety Management

 When a car breaks down, has a warranty issue or a mechanical problem and the owner takes it back to the dealership for repair or service, it is unlikely that they will meet the mechanic. Instead the person they will most likely deal with is the Automotive Service Advisor. The Automotive Service Advisor acts as the bridge between the customer and the mechanic.

Typically part of a dealership team, Automotive Service Advisors are the ones who prepare work orders for dealership mechanics. Automotive Service Advisors can be found working at automobile dealerships everywhere, providing customers with great customer service and helping them with their automobile issues and questions.

 

Automotive Service Advisor Duties and Responsibilities

To make sure that customers are satisfied and their cars are operating properly, Automotive Service Advisors must be able to perform a wide variety of tasks. We analyzed several job listings to identify these core Automotive Service Advisor duties and responsibilities.

Assess Customer Needs

The reason customers come to Automotive Service Advisors generally is because they are having issues or questions with their vehicles. So the most important task of an Automotive Service Advisor is to assess what the customer needs in order to get their vehicles operating properly. Customers discuss with Automotive Service Advisors the issues that they are having with their vehicle, and Automotive Service Advisors work to find solutions.

Write Service Orders

After assessing the needs of their customers, Automotive Service Advisors must write out service work orders so that their mechanics can begin to service these vehicles. Automotive Service Advisors write out all the concerns of the customer so that repairs can be done to the vehicle. One of the key jobs of an Automotive Service Advisor is to take the language that the customer uses, and translate the problems into standard repair terminology for the mechanics to be able to perform the proper work on the vehicle.

Schedule Appointments

Automotive Service Advisors usually work on an appointment basis, and they must generally set these customer appointments themselves or manage an online appointment system. This requires them to be highly organized and on top of their schedules. It is important that they are not double scheduling customers, and that they schedule the work for their mechanics properly as well. This will ensure that the customers receive a smooth and high quality service experience.

Promote Services

Automotive Service Advisors also promote sales for their dealerships. They do this by speaking with customers about new products, services and scheduled maintenance that they can have performed on their vehicle to help it with its overall performance. Customers generally do not know everything about their cars, or the items available for their vehicles, so Automotive Service Advisors work to inform customers about different aspects, vehicle care and maintenance that can get their vehicles operating more efficiently.

 

Automotive Service Advisor Skills

Automotive Service Advisors are highly organized workers, who have the ability to multi-task and work in a stressful environment. They work to make the customer experience at an automotive dealership as smooth as possible. Along with these skills, employers also look for Automotive Service Advisors that have the following skills.