helpppp
b dupa modelul a
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A: Excuse me sir, but my room is not clean
B: I do apologise for the inconvenience, I will get someone to do it right away.
A: I'd like to complain about how slow your room service is tonight.
B: I'm so sorry for your troubles sir, we will make sure it comes right up and we offer you a complementary bottle of sparkling water.
A:I'd like to complain about the fact that there is no hot water.
B: I'm terribly sorry for this sir. I will call our plumber right now to make sure it is being fixed.
A: Excuse me but I have no towels in my room.
B: I'm sorry I will get you some towels right now.
B: I do apologise for the inconvenience, I will get someone to do it right away.
A: I'd like to complain about how slow your room service is tonight.
B: I'm so sorry for your troubles sir, we will make sure it comes right up and we offer you a complementary bottle of sparkling water.
A:I'd like to complain about the fact that there is no hot water.
B: I'm terribly sorry for this sir. I will call our plumber right now to make sure it is being fixed.
A: Excuse me but I have no towels in my room.
B: I'm sorry I will get you some towels right now.
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