Write a letter to Eagle Airways complaining about the bad food and service you received during one of their flights.
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Răspuns:
Dear Sir or Madam,
I am writing to you to complain about a meal my friends and I had in your restaurant.
We ate there on the 19th of July. We are concerned of a number of issues during this meal.
First, your waiters and waitresses apparently ignored us. We had a bad time waiting so long for the menu and the bill. Though your restaurant is in Shanghai, your staff did not speak Shanghainese, which made one of my friends confusing.
Secondly, one of the dishes, the beef, was corrupted. Though it was extremely salty and spicy, I could still sense a stinky smell. This dish later hospitalised all of us because of severe stomachaches.
Worst of al, all your dishes were much more expensive than their usual prices. On the menu, we saw the price of the Shanghainese dumplings was only $2, but your staff member charged us $4 on the bill.
I trust that you will seriously consider our complaint and give us a reasonable explanation. In addition, you must repay the money $500, including the amount we have spent on the medical services ant the loss of salary as a result of illness. Thank you.
Expecting your reply,
Melaminefree Wang