3 Use the dialogue in Ex. 1 as a model, the plan below and the information in the table. Act out a similar dialogue with your partner. Hello! How can I help you? OK. There are trains that leave at .... Single or return? ust a moment. They're £... in total, please. Sure. Here are your tickets. ai/ n you think of unds? right, nice, night ... 9 I'd like OK. Can I have ... ? please. How much are the tickets? Great! Can I pay ...? Thank you. Special Offer: London-Penzance single: £35 return: £50 Departures: 10:30 13:00 20:30
Răspunsuri la întrebare
Person 1: Hello! How can I help you?
Person 2: Hi, I'm interested in traveling from London to Penzance. Can you tell me about the trains that are available?
Person 1: Sure, we have trains departing at 10:30, 13:00, and 20:30. Are you looking for a single or return ticket?
Person 2: I'll need a return ticket, please.
Person 1: Alright, that will be £50 for a return ticket. Would you like to go ahead and book that?
Person 2: Yes, please. Can I have a return ticket for the 13:00 train?
Person 1: Sure, here's your ticket. That will be £50 in total, please.
Person 2: Great, thank you. Can I pay with my credit card, please?
Person 1: Of course, that won't be a problem. May I have your card, please?
Person 2: Here you go.
Person 1: Thank you. That will be £50. Here's your ticket.
Person 2: Thank you so much. Can you tell me about any special offers that you have?
Person 1: Yes, we have a special offer on the London-Penzance single ticket for £35. Would you like to switch to a single ticket instead?
Person 2: Actually, yes, that sounds like a good deal. Can I change my return ticket to a single ticket for the 13:00 train?
Person 1: Absolutely. Here's your new ticket, and your total is now £35. Would you like me to refund the £15 difference to your credit card?
Person 2: Yes, please.
Person 1: Alright, the refund has been processed. Thank you for choosing our service, and have a nice trip!